All Systems Operational
getcoconut.com Operational
90 days ago
100.0 % uptime
Today
App Operational
90 days ago
99.99 % uptime
Today
General Operational
90 days ago
100.0 % uptime
Today
Mobile API ? Operational
90 days ago
100.0 % uptime
Today
Balance/Account Features Operational
90 days ago
99.98 % uptime
Today
Banking Operational
90 days ago
99.99 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Transactions Operational
90 days ago
99.98 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Direct Debits Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
IVR Operational
90 days ago
100.0 % uptime
Today
Chat Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Oct 15, 2019

No incidents reported today.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - This incident has been resolved.
Oct 8, 10:11 BST
Monitoring - Our banking partner, PPS, has informed us of a payment processing disruption that started on Sunday, at around 2:30pm (U.K. time). After working with Vocalink, where this appears to have originated, PPS has advised that they’ve identified the issue and are processing payments at a reduced speed, while continuing to monitor a recent fix.

Customers may see a delay with payments in and out of their account but card transactions are working as normal and all other services are operational.

We’ll continue to post updates here and our Support team is available via the in-app chat - or by email at support@getcoconut.com - to answer any queries.
Oct 7, 09:20 BST
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.